AI and chatbots have been touted as a silver-bullet with infinite magical powers

Josh Ziegler of Zumata points out media hype has led to inflated expectations about the impact of AI. “AI and chatbots have been touted as a silver-bullet with infinite magical powers,” he explains, “The dawn of AI taking over the world and being a plug and play technology has fostered a misconception of what is truly possible today.” Work Fusion’s Alex Lyashok calls this “faux AI hype.”

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"Even when bots are being used to solve actual problems, inexperienced buyers often don’t understand the requisite level of commitment required to see meaningful results."

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Justin FlitterAI